Privacy Policy

Privacy Policy

Last Updated April 18, 2024

Aurora Window Screen Repair respects your privacy. We are committed to being transparent about the personal information we collect, how we use it, your choices, and your rights.

This privacy notice for Aurora Window Screen Repair describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:

By using any of our Services, you confirm that you have agreed to the Terms of Service and have read and understood this Privacy Policy and our Cookie Policy.

Personal Information We Collect:

We collect various types of personal information about you and your device. This includes:

  • Information you provide to create an account, like your email address, first name, and last name.

  • Billing and shipping address, and a portion of your payment information for Paid Services.

  • Communications you send us, like customer support inquiries.

  • Information from your use of our Services, including IP addresses, device details, and browsing activity.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

How We Collect Personal Information

  • Directly Provided Data: You provide personal information when you register for an Account or engage with our Services.

  • Data We Collect Automatically: Our Services automatically record some data, like your site interaction and cookies.

  • Data from Third Parties: We might receive information from third-party services that are integrated with our platform.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies and Similar Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allows Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Form SubmissionS

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider so that they can provide website services to us.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider so that they can send these emails on our behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

How We Use Your Personal Information

We use the information we collect to:

  • Operate and manage our Services, like processing payments and responding to inquiries.

  • Improve and personalize your experience with our Services.

  • Conduct analytics, marketing, and advertising efforts.

Sharing Your Personal Information

We may share your information with:

  • Service Providers: Third parties that help us operate and improve our Services.

  • Affiliates: For operational business purposes.

  • Law Enforcement and Legal Obligations: When required by law or to protect our rights.

Your Rights and Choices

You have rights over your personal information, including the ability to access, update, or delete your data. You can manage your information through your account settings or by contacting us directly.

How We Protect Your Personal Information

We implement security measures to protect your data from unauthorized access, alteration, and misuse.

Data Retention

We retain personal information for as long as necessary to provide our Services and for other essential purposes, such as complying with our legal obligations and resolving disputes.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Question or Concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please get in touch with us at info@aurorawindowscreenrepair.com.